There are several things you need to consider when choosing an HVAC contractor. You can always just go with the first HVAC company that pops up on Google. By selecting an incompetent contractor, you could end up looking at improper installation, frequent breakdowns, unusually high energy bills, and lack of timely service. These are a few things you should consider while choosing an HVAC contractor.
Experience is Important
It is vital that you look for experienced contractors whenever you have to get work done on your home. There is something right about companies that have been in business for a long time. Years of industry experience provide hands-down knowledge as well which may be lacking in younger Bay Area companies. You may also find that companies in business for a long time know how to treat their customers for making your overall experience better.
Experiencing great service firsthand is always awesome. But, it is great when the company offers a warranty or guarantee on their service. Maintaining and repairing air conditioners is a complicated affair. A lot of things can go wrong when you least expect them to. When companies are ready to place a guarantee on their service, it means they are confident in the quality of service provided. They will come to fix the problem if something goes wrong.
The HVAC service company is only as good as the technicians. You need to find out if the company invests in training their employees. Contractors that send trained and certified technicians want the best for their clients. Look for NATE-certified technicians when scoping out companies. Technicians are better at their jobs when they have industry experience.
Working Monday through Friday, 8 – 5, doesn’t really work when it comes to repairing air conditioners. You never know when your air conditioner may break down. This makes it necessary to choose a contractor that is available for performing emergency services. The contractor should be available all hours of the day, weekends, and holidays. There are several companies that claim to be available for emergency repairs, but charge exorbitant rates for doing work outside of normal hours. You should ask the contractor if their emergency service comes with a higher price tag.
Air Conditioner Make and Model
There is no one-size-fits-all when it comes to air conditioner repair. There are numerous makes and models. You need to ensure that the contractor knows how to deal with your particular make and model. They should have the ability to take care of everything from minor fixes to major repairs.
Never trust a contractor that offers rates that are too good to be true. They are either using low-quality components and offering shoddy services or looking to give you a price shock after the job is done. Always work with a company that offers transparent pricing and free estimates.
Ask Your Friends and Family
The best way to find a quality HVAC repair contractor is to ask people you know for recommendations. You can strike off companies that have provided horrendous experiences to your friends and family. You may just stumble on the perfect HVAC contractor by looking at the real experiences of other people.